Privacy Policy

Privacy Policy – Meraki by Mia

Effective Date: 16/0/2025

This Privacy Policy describes how merakibymia.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. The privacy policy is relevant in Australia. 

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to data that can uniquely identify an individual.

Device Information

  • Examples collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions.

  • Purpose: To load the Site accurately and conduct analytics for optimization.

  • Source: Automatically collected through cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor Shopify.

Order Information

  • Examples collected: Name, billing/shipping address, payment info (including credit card numbers), email, phone number.

  • Purpose: To process payments, arrange shipping, provide confirmations, communicate with you, prevent fraud, and send promotional content (if opted in).

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify.

Customer Support

  • Purpose: To provide you with support.

  • Source: Collected directly from you.

2. Minors

The Site is not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us at connect@merakibymia.com to request deletion.

3. Sharing Personal Information

We may share your information with service providers to help us deliver our services and fulfil our contracts. For example:

  • We use Shopify to power our online store. Shopify Privacy Policy

  • We may disclose Personal Information to comply with legal obligations or to protect our rights.

4. Behavioural Advertising

We use your Personal Information to provide you with targeted ads or marketing we think may interest you.

5. Using Personal Information

We use your data to:

  • Offer and deliver products

  • Process payments and fulfil orders

  • Communicate with you about updates or promotions

6. Lawful Basis (GDPR)

If you are located in the EEA, we process your data based on:

  • Your consent

  • Contract obligations

  • Legal compliance

  • Legitimate interest that doesn’t override your rights

7. Retention

We retain your order information unless and until you request its deletion. See “Your Rights” below.

8. Automated Decision-Making

We do not use customer data for any fully automated decision-making with legal or significant effects. Shopify may temporarily denylist IPs and payment methods linked to fraud.

9. Your Rights

For EEA Residents (GDPR):

You have the right to:

  • Access your Personal Information

  • Port it to another service

  • Request correction or deletion

Your data may be processed in Ireland, and then transferred to countries like the U.S. and Canada. Shopify GDPR Compliance

For California Residents (CCPA):

You have the right to:

  • Know what data we hold

  • Request deletion or correction

  • Designate an agent to act on your behalf

To exercise any of these rights, please email us at connect@merakibymia.com.

10. Cookies

We use cookies to enhance your experience. Some are required for the site to function, others help us improve performance or show relevant ads.

Cookies used include (but are not limited to):

  • Functional: _secure_session_id, cart, checkout_token

  • Analytics: _shopify_y, _y, _shopify_s, _landing_page

  • Marketing: _shopify_sa_t, _shopify_sa_p

You can manage cookie preferences through your browser settings or learn more at www.allaboutcookies.org.

11. Do Not Track

We do not alter our data collection based on Do Not Track signals due to lack of industry consensus.

12. Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

13. Contact Us

For questions, concerns, or to file a complaint, please contact:

📧 Email: connect@merakibymia.com
Meraki by Mia acknowledges the traditional custodians of the land on which we work and live, both past, present and emerging. We recognise their continuing connection to land, water and community.